Methodology for implementing outsourcing
Organizing IT service activities for customers, BizTech uses a rational approach to the project and supported its proven methodologies – primarily ITIL (Information Technology Infrastructure Library), MSF (Microsoft Solutions Framework) and PRINCE 2.
BizTech defines the services comprehensively, accurately setting goals. Next, determine the organization and roles in the project, how to implement and service parameters (SLA).
In the long term cooperation with clients, BizTech seeks to know his opinion about their services, implementing a customer satisfaction survey, whose results are used to working on improving the service. To cooperate with the customer BizTech innovative and flexible approaches, making the service a customer receives a well-defined and satisfies the requirements of business.